Leadership Programs

This leadership program is offered in two-hour sessions over an agreed upon time, to ensure the transfer of learning through practice of each new concept on a weekly basis. It is a blend of principles and practice to build effective leadership skills for increased productivity.

The course is broken up into segments to help leaders understand that change is constant and how to embrace it to increase team effectiveness. It focuses on the basics of communication and develops skills that ensure understanding, open discussion and feedback that incorporate the multiple priorities within a team environment.

What is leadership?

• Communication - applies to all levels of the organization
• Relating to the different communication/personality styles
• Asking great questions - getting to the root, not the symptom
• Body language & listening skills
• Techniques for participation and discussion

Knowing your team as individuals

• Understanding their goals on both a business and personal level
• Putting their personal growth into the equation
• Relating your role as their mentor
• Their contribution to the profits of the organization
• Understanding your needs as a leader

Problem Solving

• Understanding the problem
• Keeping open - noting emotions
• Benefits of association and disassociation - putting it into practice
• Listening for "away or towards" motivators
• Practical problems solving with your team
• Planning and prioritizing

Becoming a Coach

• Achieving your win-win goals
• Understanding the limiting beliefs of your team
• Helping them break the barriers for more success
• Helping them to achieve their goals
• Being open and flexible to build a strong team
• Performance appraisals

Becoming an Effective Leader

• Effective delegation for greater productivity
• Recognition - valuing your people
• Reward - motivating without money
• Team spirit - creating opportunities to achieve
• Council meetings - team involved as leader
• Gratitude
• Independent thinking & ideas
• Common mistakes and how to overcome them

Conclusion

• Dealing with outstanding issues
• Reviewing personal action plans
• Talking about performance management
• Handling poor performance
• Commitment

Follow-up

• Three month one-hour review and evaluation
• Fine tuning needs