902-830-2822

PROFESSIONAL EXPERIENCE

OBJECTIVE

To contribute as a knowledgeable, energetic and motivated coach, facilitator, team member or team leader, in helping individuals become engaged, effective, productive and valued in benefiting their respective organizations or businesses.

SUMMARY PROFILE

Results-oriented certified business coach with 10 years of experience as an entrepreneur, bridging gaps within organizations, building customized programs and enhancing performance levels in leadership, sales, communication, teams and recruitment.
As a life coach, assisting individuals achieve goals, understand personal core values, gain personal growth, and enjoy a higher level of self-esteem and self- confidence.
As a consultant, writing proposals to meet terms and tailoring programs for agreed upon needs for individuals, organizations and businesses.
Experienced recruiter utilizing various assessment tools to recruit effectively, improve retention, reduce absenteeism and turnover, and implement performance reviews
As a facilitator, delivering a wide variety of workshops to various organizations.

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CAREER HIGHLIGHTS

Proven ability as a leader within various organizations
Hired as a coach within organizations to provide effective leadership, communication, sales, customer service, teambuilding, provide performance reviews, assist in the creation of an employee handbook, recruit, provide feedback and program deliveries.
Strong track record of delivering above quota sales results
As a district manager, recruited and hired a new sales team for a National company and lead them to be #2 out of 25 locations in Canada, without any turnover for 5 years
Partnered with organizations to increase sales.
Highly skilled at recruiting, training, helping others overcome barriers, and having them successfully achieve their goals
Highly motivated, creative, organized professional that believes in “fun and results”

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PROFESSIONAL EXPERIENCE

Performance Improvement Business Coach, Life Coach and Facilitator
1998-Present (Different organizations, at various levels and time-frames)

Deliver coaching for customer service, sales, leadership, team building and communication
Provide hiring assistance, performance management, and clarifying of accountabilities
Work with entrepreneurs, sales professionals, financial advisors, managers, and individuals
Coach internal customer service and communications
Lead employees through comprehensive changes in internal management systems
Work in government and private sector
CEOs, VPs, and Managers become more effective communicators, listeners, and time managers, building upon organizational clarity and enhance internal customer performance
Sales professionals increase revenues from 35-60% within six months
Supervisors strengthen inter-departmental and inter-personal team co-operation to enhance the overall efficiency of the organization
Assist hiring the best candidate and reduce risk for organizations and improve retention
Workshops given for sales, achieving success, reducing stress, increasing self-confidence and communication

Computer literate with MS Office

Provide tangible results quicker and easier to increase the bottom line
Offer objectivity from an outsider’s perspective, providing confidentiality, feedback and accountability
Increase efficiency and effectiveness within employees
As a life coach enable people to enhance quality of life, end procrastination, bring increased clarity and tangible results, and build self-confidence and self-esteem

(1998) Employment Agency Branch Manager

Hired new sales teams for permanent and temporary recruitment functions
Grew temporary placement desk to 123% of quota within one year
Branch doubled income within one year
Prepared office for and achieved ISO credit (This was the initial audit for ISO credit)

(1986-1998) Business Forms Manufacturer - Sales Representative and District Manager -

As a sales representative, always in the top 5 in Canada out of 120 sales professionals

Dramatically increased sales in Nova Scotia and won yearly awards as District Manager (rose from #19 to #2 place out of 25 locations across Canada)
Initiated marketing partnership with The Royal Bank of Canada provincially

Expanded sales office without turnover for 5 years

Oversaw a customer base of 5000 business clients and branch budget
Hired new sales team, and opened a satellite location which provided the organization with increased revenues, improved effectiveness and a larger market share

Teaching

Canada and the United States – Quebec, New York, New Jersey

Physical Education teacher and coach of sport teams

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EDUCATION

Certified Life Coach (2006) Life Potential Developments – Trainers, Halifax, NS
Canadian Training & Development Group – National Organization 25 years in Canada
Facilitation training and adult learning certifications (1998-2001)

Butler Adult Training Programs Certification – United States-based Company

Association of Professional Recruiters of Canada
Registered Professional Recruiter (December 2000 - 2008)
Nova Scotia Community College
Safety Management Principles Certificate (1999-2000)
St. Mary’s University, Halifax, Nova Scotia
Marketing and International Business Diploma (1992-1993)

McGill University, Montreal, Quebec
Teaching Diploma (3 years) Physical Education

INTERESTS: Hiking, biking, canoeing, golfing, sailing, rollerblading, walking and environmentally active. Over the years I have been involved in community events and committees.

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